Effective Consultation in Emergency Medicine
"EMRA, CDEM, and CORD are excited to announce the release of a new educational video entitled "Effective Consultation in Emergency Medicine." This video joins earlier productions on patient presentations and transitions of care to provide learners in emergency medicine with instruction on optimizing different forms of communication that take place in the emergency department. Effective consultation reinforces the importance of structured communication and shares the 5Cs of Consultation as a validated model. Illustrative examples are provided for both medical students and residents. Enjoy the show!"
Burgener AM. Enhancing Communication to Improve Patient Safety and to Increase Patient Satisfaction. Health Care Manag. 2017;36(3):238-43.
Kessler CS, Tadisina KK, Saks M, Franzen D, Woods R, Banh KV, et al.The 5Cs of Consultation: Training Medical Students to Communicate Effectively in the Emergency Department. J Emerg Med. 2015;49(5):713-21.
Kessler CS, Afshar Y, Sardar G, Yudkowsky R, Ankel F, Schwartz A. A prospective, randomized, controlled study demonstrating a novel, effective model of transfer of care between physicians: the 5 Cs of consultation. Acad Emerg Med. 2012;19(8):968-74.
Patient Presentations in Emergency Medicine
EMRA and CDEM launched "Patient Presentations in Emergency Medicine," a training video for medical students. Demonstrating how to tell a compelling story when presenting a patient's case, this brief video offers hand do's and don'ts on how to communicate efficiently and effectively in the ED. EMRA Education Committee members Michael Yip, MD, of Yale School of Medicine, and Aditi Mitra, MD, of William Beaumont - both of whom appear in the film - said the project grew from a simple discussion about how best to serve students.
Transitions of Care
Improving transitions of care – also called patient handoffs – is a national patient safety priority as communication failures are a leading cause of medical error. Different models have been developed to promote the accurate transfer of patient care information. In a multi-institutional study, a handoff program using the “I-PASS” mnemonic as a structured-communication tool was found to reduce medical errors and preventable adverse events in the inpatient pediatric setting. This video provides an overview of effective transitions of care within the emergency department and features the I-PASS mnemonic.
Starmer AJ, Spector ND, Srivastava R, West DC, Rosenbluth G, Allen AD, et al. Changes in medical errors after implementation of a handoff program. N Engl J Med. 2014;371(19):1803-12.
Heilman JA, Flanigan M, Nelson A, Johnson T, Yarris LM. Adapting the I-PASS Handoff Program for Emergency Department Inter-Shift Handoffs. West J Emerg Med. 2016;17(6):756-61.
Cheung DS, Kelly JJ, Beach C, Berkeley RP, Bitterman RA, Broida RI, et al. Improving handoffs in the emergency department. Ann Emerg Med. 2010;55(2):171-80.
Safer Sign Out Protocol. Available at ACEP.
24|7|365: The Evolution of Emergency Medicine
This landmark documentary takes you behind the scenes of emergency medicine to tell the powerful story of the specialty’s maverick founders, whose determination to save lives and improve public health transformed the American medical landscape. This extraordinary film – winner of two prestigious Telly awards – gives you access to these pioneers and the compelling experiences that shaped their resolve and created their livelihoods. The two-disc set includes the 65-minute documentary, plus extended interviews on building the specialty, EMS, pioneering women, global emergency medicine, wartime medicine, and much more.